AllPawGood.com Privacy Policy

When you visit the store we created (hereinafter referred to as the "Store") authorized by our service provider Shopify (hereinafter referred to as "Shopify"), we may collect, process, and use your personal data (including your employees and/or representatives, agents who handle affairs on your behalf). If you visit or make a purchase on the Store, we may also collect, process, and use your personal data. We are fully aware of the importance of personal data to you, and we are committed to ensuring the integrity and security of the Store. This Privacy Policy describes the types of personal data we collect about you, how we use this information, with whom we share the information, and the choices available to you regarding our use of this information.

 

This Privacy Policy will help you understand the following:

• What We Collect

• Information You Provide

• How We Use Personal Data

• How We Use "Cookies" and Other Similar Tracking Technologies

• How We Process, Share, Transfer, and Disclose Personal Data

• Your Rights and Choices

• How We Protect Personal Data

• How to Update This Privacy Policy

• How to Contact Us

 

What We Collect
We may obtain personal data about you from various sources. We may collect this information when you visit our Store, or through your access and/or use of our social media/social networking pages (or their related stores or corresponding applications, such as Facebook, Instagram). Our products are sold in many department stores or other types of physical stores. If you join our Store as a member, or visit our social media/social networking pages (or their related stores or corresponding applications), we may also collect certain information about your device or usage through automated means or by using technologies such as cookies, web server logs, and web beacons.

Categories of Information You Provide
The categories of personal data that the Store may collect about you include the following: 1. Identification category - (1) identifiers of individuals (e.g., member's name, address, phone number, email, etc.); (2) financial identifiers (e.g., credit card or financial institution account information, etc.); (3) identifiers from government data (e.g., national ID number, unified ID number, tax ID number, passport number, etc.). 2. Personal characteristics category - personal descriptions (e.g., gender, date of birth, size, etc.). 3. Social circumstances - (1) housing and facilities (e.g., residential address, etc.); (2) property (e.g., movable property owned or with other rights); (3) immigration status (passport, work permit documents, residence permit documents, etc.); (4) lifestyle (e.g., type of consumer goods used and details of services); (5) membership in charities or other organizations (e.g., records of participation in corporate bodies, clubs, or other volunteer organizations).

 

Information You Provide
You may choose to provide us with personal data in several ways, such as when you register on our Store, make a purchase on our Store, or through our social media (or its related stores or corresponding extensions). The types of personal data you may provide to us (if applicable) include:

• Contact information (e.g., name, postal address, email address, mobile or other phone number, mobile service provider);

• Age and date of birth;

• Gender, preferred language;

• Race, gender, preferred language;

• Username and password;

• Payment information (e.g., your payment card number, expiration date, shipping address, and billing address);

• Purchase history;

• Product preferences and communication channel preferences;

• Content you provide (e.g., photos, videos, comments, articles, survey responses, and reviews);

• Information provided to us when you visit our social media pages (e.g., your name, profile picture, likes, location, friends list, and other information described on the social media network or application registration page, or your geolocation details when using our mobile application);

• Device identifiers, such as information about the device, including MAC address, IP address, or other online identifiers.

You voluntarily provide us with your personal data, but if you do not provide your personal data, you may not be able to access certain services and promotions.

Why We Collect Your Personal Data

The specific purposes for which the Store collects personal data are to provide you with goods or services, including but not limited to: (1) consumer and customer management and services; (2) consumer protection; (3) online shopping and other e-commerce services; (4) verifying your personal identity (e.g., to protect you from fraud and other criminal acts); (5) resolving various types of disputes (including but not limited to consumer disputes, intellectual property disputes, etc.); (6) enhancing secure transaction behavior; (7) debt collection; (8) notifying you of business opportunities, products, services, and updates; (9) detecting and protecting you and the Store from errors, fraud, or other criminal acts, and monitoring compliance risks; (10) investigating potential illegal activities against personal safety, property safety, and breach of contract; (11) fulfilling terms and conditions and return/exchange policies; (12) actions taken in accordance with laws and regulations; and (13) other purposes for which your consent was obtained at the time of collection.

How We Use Personal Data
We may use the information you provide for the following purposes:

• Sending you promotional content or other communications;

• Providing you with requested information and services;

• Contacting you to follow up on or confirm your orders, appointments, returns or refunds, and sending you other non-marketing communications related to the products and services we provide to you;

• Processing your payments and/or transactions;

• Creating and managing your account, including accessing your purchase history;

• Responding to your inquiries;

• Customizing advertisements on our Store, social media stores, and elsewhere to meet your interests and history;

• Communicating with you and managing your participation in special events, contests, sweepstakes, activities (if any), surveys, and other offers;

• Operating and communicating with you regarding our social networks or [mobile applications];

• Operating, evaluating, and improving our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, conducting market research, data analysis, and customer relationship management programs, and performing accounting, auditing, and other internal functions);

• Complying with applicable legal requirements, relevant industry standards, and our policies;

• To avoid duplication and ensure the accuracy of your information, regularly performing data cleansing, linking, or merging our records internally or through our service providers.

We may also use this information in other ways, for which we will provide specific notice at the time of collection.

If you provide us with your personal data, we intend to use it for direct marketing purposes to offer or promote the availability of our goods and/or services. However, we will confirm your willingness to receive such marketing messages the first time we send them to you; if you are unwilling, you can express your preference the first time you receive a marketing message, and you can refuse to receive marketing messages at any time thereafter.

If you provide us with relevant data and explicitly consent to such uses, we may use the various categories of personal data listed in the "Information You Provide" section above for direct marketing.

Direct marketing communications may be sent to you through various channels, including phone, mail, email, SMS, mobile applications, web applications, social media stores, and other communication methods. If your consent has been obtained, the personal data you provide in forms, or the personal data you provide when agreeing to the above subscription, will also be used by us for said marketing purposes. Our handling of any data transfer issues described in this paragraph will be consistent with the content provided in this Privacy Policy.

If you do not wish us to use your personal data for direct marketing, you may opt out of our direct marketing at any time following the procedures outlined in the "Your Rights and Choices" section below. If needed, we must stop using your personal data for direct marketing purposes without charging you any fees.

We will only use the personal data you provide for direct marketing in accordance with the Personal Data Protection Act of the Republic of China. Our direct marketing content may take several forms, including but not limited to marketing mail, emails, and text messages, the details of which are listed in the following subsections.

 

How We Use "Cookies" and Other Similar Tracking Technologies

• What are "Cookies"

A cookie is a small file stored by the Store server on your computer, mobile phone, or any other smart terminal device when you log in to the Store or browse its content. It usually contains an identifier, the Store name, and some numbers and characters. When you visit the Store again, the Store can recognize your browser through the cookie. Cookies may store user preferences and other information.

(2) How "Cookies" are Used

When you use our Store, we may collect information such as the device model, operating system, device identifier, and login IP address of the personal data subject through cookies or similar technologies, and cache the personal data subject's browsing information and click information to view the personal data subject's network environment. Cookies allow us to identify you when you visit the Store, continuously optimize the user-friendliness of the Store, and adjust the Store according to your needs. You can also change your browser settings so that your browser does not accept cookies from our Store, but this may affect your use of certain features of the Store.

On the Store we built within SHOPLINE, with the help of cookies and other similar technologies, we can identify whether you are an existing user or member without requiring you to log in and authenticate on every page.

(3) How to Manage "Cookies"

You can manage or delete certain categories of tracking technologies according to your preferences. Many browsers have a "Do Not Track" feature that sends a "Do Not Track" request to the Store.

In addition to the controls we provide, you can also choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this setting can be changed. For more information, please refer to the "Help" menu in your internet browser or your device's documentation.

[Note: Please be sure to check this list against the current COOKIE list on your store: Privacy Policy (shopline.com).]

The following links provide instructions on how to control cookies in all major browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

• IE: https://support.microsoft.com/en-us/help/260971/description-of-cookies

• Safari (desktop): https://support.apple.com/kb/PH5042?locale=en_US

• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

• Opera: https://www.opera.com/zh-cn/help

If you use any other browser, please refer to the documentation provided by your browser.

On the Store, you can delete existing tracking technologies by clearing the cache.

When you browse without logging in, we collect cookies necessary to enable browsing functions to provide you with relevant services.

Please note that if you refuse to use or delete existing tracking technologies, you will need to manually change user settings every time you visit, and we may not be able to provide you with a high-quality user experience, and some functions may not work properly.

How We Process and Use, Share, Transfer, and Disclose Personal Data

(1) Processing and Use

Certain functions of the Store may be provided by our third-party partners, and we may entrust partners (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may ask a third-party payment company to process your credit card information to charge you for related service fees as per your instructions; when using Shopify Payments, we may ask third-party service providers to process your and your customers' personal data, which can facilitate "Know Your Customer" and transaction monitoring and risk management. [Note: Add any other vendors with whom you share this information. For example, sales channels, payment gateways, shipping, and fulfillment applications] We will sign confidentiality agreements with third-party service providers to govern the purpose of data processing, the duration of processing, and the responsibilities of both parties, and will require partners to process data according to our requirements and this Privacy Policy. If you do not agree that partners collect personal data necessary to provide relevant services, you or your customers may not be able to use the relevant services.

(2) Sharing

We will not share personal data with any third party unless one or more of the following circumstances exist:

[Note: Include all content applicable to your business]

• At your request, or with your prior explicit authorization or consent;

• Related to fulfilling our obligations under laws and regulations;

• Directly related to national security, national defense security;

• Directly related to public safety, public health, and major public interests;

• Directly related to criminal investigation, prosecution, trial, and execution;

• For the purpose of safeguarding your or any other person's significant legitimate rights and interests, such as life and property, but it is difficult to obtain the person's consent;

• The personal data involved is disclosed by you to the public;

• The personal data involved is collected from legally and publicly disclosed information.

• Sharing with SHOPLINE and SHOPLINE's affiliates: To provide you with SHOPLINE products and services, make recommendations you may be interested in, resolve account issues, and protect the personal and property safety of our affiliates or other users or the public, you acknowledge and agree that we may share your and your customers' personal data with our affiliates. We will only share personal data to the extent necessary and subject to the purposes stipulated in this Privacy Policy. If we share sensitive personal data or our affiliated companies use and process personal data for different purposes, we will seek your authorization and consent again.

• Sharing with our third-party partners: We will only share personal data for legitimate, proper, necessary, specific, and explicit purposes, and will only share personal data necessary to provide relevant services to you or your customers. We will not share personal data that can identify you unless otherwise provided by laws or regulations. Generally, these third-party partners are also data controllers, and they will process personal data in their own accounts after obtaining your consent. Such partners may have their own separate privacy policies and user agreements.

[If you use third-party marketing applications to collect information about buyer activity on your store, please insert] In addition, when we use the Store, we may use third-party functions or services (including Apps Store, payment gateways, or logistics service providers' applications). Please note that such functions or services are provided by third parties. The rules and procedures described in this Privacy Policy do not apply to such third-party functions and services. Any information you provide to third-party stores or services will be provided directly to the network operators of these services. Even if you access them through the Store, you must comply with the applicable privacy policies and user agreements (if any) of these third parties. We are not responsible for the content of any third-party stores and the third-party policies regarding personal data and security measures. Before providing any personal data to a third party, you should read and understand the third party's privacy policy and user agreement.

(3) Transfer

In principle, we will not transfer control of personal data to any third party, except for the following circumstances:

• At the request of the personal data subject, or with your prior explicit authorization or consent;

• Related to fulfilling our obligations under laws and regulations;

• Directly related to national security, national defense security;

• Directly related to public safety, public health, and major public interests;

• Directly related to criminal investigation, prosecution, trial, and execution;

• For the purpose of safeguarding your or any other person's significant legitimate rights and interests, such as life and property, but it is difficult to obtain the person's authorized consent;

• The personal data involved is disclosed by you to the public;

• The personal data involved is collected from legally and publicly disclosed information;

• Transfer due to changes in operating entities after acquisition, merger, reorganization, or bankruptcy.

Note: If a transfer is required due to the above reasons, we will inform you of the purpose and type of information and the transferee (and if sensitive information is involved, we will also notify you) before the transfer and obtain your consent, unless otherwise stipulated by laws or regulations. The transferee will continue to perform personal data related obligations under this agreement. If we go bankrupt or cease operations and there is no transferee, we will delete or anonymize your personal data.

(4) Public Disclosure

In principle, we will not disclose your personal data to the public or undefined groups, but we may disclose your personal data based on our agreement with you or applicable laws and regulations.

 

Your Rights and Choices

We offer you certain choices regarding the personal data we collect from you, such as how we use this information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as instructed below.

 

• Email Opt-Out

You can tell us not to send you marketing communications by email at any time by clicking the unsubscribe link in the marketing emails you receive from us or by contacting us as instructed in the "How to Contact Us" section below. You can also opt out of receiving our marketing emails by sending an opt-out request to {insert store's CS email]. [Note: or insert alternative instructions for sending opt-out requests]

 

• SMS Opt-Out

You can contact us in the following ways to request that we not send you SMS messages.

• Social Network Application Opt-Out

To remove or delete our social media application from your social network account, please follow the instructions in the social network.

For Facebook: Please refer to the instructions provided in the Facebook Help Center.

• Geolocation Information

When you use our mobile application, you may be asked to provide your geolocation through the mobile application. You can choose not to share your geolocation details by adjusting the location service settings of your mobile device. To refuse to share your geolocation details, please follow the instructions on your mobile device to change the relevant settings; otherwise, please contact your service provider or device manufacturer.

• Withdraw Consent

You can withdraw any consent you previously provided to us or object to the processing of your personal data on legitimate grounds at any time. We will apply your preferences in the future. In some cases, withdrawing your consent to our use or disclosure of your personal data will mean that you cannot take advantage of some of our products or services.

• Review, Update, and Modify Personal Data

We may retain and use your information as necessary to fulfill the purposes described above. You have the right to request access to and receive detailed information about the personal data we maintain about you, update and correct inaccuracies in your personal data, and block or delete that information where appropriate. In some cases, the right to access personal data may be limited by local legal requirements. Before granting access or making corrections, we may take reasonable steps to verify your identity. You can request to view, change, or delete your personal data by sending an email to {insert store's CS email] [Note: our data protection officer].

How We Protect Personal Data

We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal data you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no system is perfectly secure, and we cannot guarantee that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

 

How We Update This Privacy Policy

This Privacy Policy may be updated periodically without prior notice to reflect changes in our personal data practices. We will post a prominent notice on our Store to notify you of any significant changes to our Privacy Policy and indicate at the top of the policy when it was most recently updated.